Empower Brands has issued a recall for two million Black & Decker garment steamers due to the risk of potential burns, as confirmed by the Consumer Product Safety Commission. Specifically, the recall applies to Black+Decker Model HGS011 Easy Garment Steamers.
Since the initial recall announcement in November 2022, Empower Brands has received 317 reports of hot water expelling from the recalled Black & Decker steamers. Among these reports, 82 incidents resulted in burn injuries, including seven cases of second-degree burns.
Notably, 94 of these incidents involved units that had been repaired under the original recall or featured the updated design, leading to 19 burn injuries.
In response to ongoing safety concerns, Empower Brands has urged customers to discontinue the use of the recalled steamers and contact the company to obtain a full refund. The company has revised its remedy plan to offer refunds for all affected units, including those previously repaired during the November 2022 recall.
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Consumers, including those who received replacement upper assemblies in the previous recall, are advised to initiate the refund process by contacting Empower Brands directly.
The expanded recall encompasses all Black+Decker Model HGS011 Easy Garment Steamers, regardless of whether they were previously repaired under the November 2022 recall.
These recalled steamers were sold nationwide at various retailers, including Walmart, Target, Amazon, Bed Bath & Beyond, and others, both in-store and online, from June 2021 through February 2024. Prices ranged from $14 to $23.
Source: RTTNews