Dubai’s transport authority, RTA (Roads and Transport Authority) has launched a new service allowing individuals to book and reschedule driving test appointments through WhatsApp.
The service is accessible via the RTA’s “Mahboub” Chatbot on (0588009090). This move aligns with RTA’s digital strategy, providing users with convenient and secure access to services through various digital platforms in Dubai.
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The user’s phone numbers and registered information are pre-authenticated, so there is no need to use the official application or visit the RTA’s website.
The service is interactive, and users can schedule their driving test appointments and pay the service fees through the pre-authenticated system,” said Mira Ahmed Al Sheikh, Director of the Smart Services Department at RTA’s Corporate Technical Support Services Sector.
