By Imran Malik | Technology Desk | MediaBites.com.pk
iPhone 18 Pro and Pro Max early adopters are reporting two significant bugs including an unresponsive touchscreen and unexpected device restarts triggered by failed Face ID authentication attempts.
If you were among the first to pay a premium for Apple’s newest flagship, here is some uncomfortable news. The iPhone 18 Pro and iPhone 18 Pro Max have been on sale for less than a week, and early adopters are already running into two notable problems that Apple has not yet officially acknowledged.
Bug One — The Touchscreen That Stops Working
Some iPhone 18 Pro owners are reporting that the touchscreen periodically becomes completely unresponsive. At least one user posted video footage on X showing repeated swipes that failed to register any reaction on the display.
The root cause remains unclear. One theory points to an accidental simultaneous invocation of Control Center and Notification Center tied to iOS 27, but the user who originally reported the problem has disputed that explanation.
Bug Two — Face ID Triggers a Restart
The second issue is potentially more disruptive. Multiple owners are reporting that their iPhone 18 Pro restarts unexpectedly after a failed Face ID authentication attempt. A single Reddit thread on the issue has already drawn more than 20 replies from users describing identical behavior.
This problem may be related to the redesigned, smaller Face ID sensor array introduced on the iPhone 18 Pro series. But that has not been confirmed. At least one affected owner was reportedly told by Apple Support that their specific device was simply faulty — an answer that raises more questions than it resolves.
Apple Silent — For Now
Apple has not officially acknowledged either problem. Whether a software update in iOS 27 can resolve one or both bugs, or whether hardware replacements will be necessary in some cases, remains unclear. That answer should become more apparent as the phones get into more hands over the coming days.
For Pakistani iPhone 18 Pro buyers who paid a significant premium for Apple’s newest flagship, the advice is simple. Thoroughly test your touchscreen and test Face ID repeatedly before your return window closes.
The iPhone 18 Pro is Apple’s most expensive and most anticipated phone of 2026. It deserves better than day-one bugs. Apple has some explaining to do.
— Imran Malik | Technology Desk | MediaBites.com.pk | Sharjahnews.ae
Source: X, Reddit, Apple Support reports
