Telecom investment vs service gaps is a growing concern in Pakistan. According to official data, telecom operators spent Rs. 267.61 billion in the last three years on infrastructure. Despite this huge investment, service quality has not improved as expected, leaving customers dissatisfied.
Among the operators, Jazz invested Rs. 95.45 billion, Zong Rs. 87.27 billion, Ufone Rs. 62.27 billion, and Telenor Rs. 22.62 billion. The Pakistan Telecommunication Authority (PTA) shared these figures while highlighting that despite major spending, many areas still face weak coverage and poor data services.
PTA conducted 438 quality surveys across cities, roads, and railway tracks. The results showed mixed performance. In many cities, operators received warning letters for poor service. Telenor even faced show-cause notices in cases where its performance fell below standards.
Consumers also raised their voices through PTA’s Complaint Management System (CMS). In the last three years, 65,846 complaints were lodged. The majority—39,736—were about poor data services. Other issues included service interruptions (8,890), weak coverage (7,941), and overall poor quality (9,279). PTA resolved 99.51% of these cases but acknowledged that more needs to be done.
The regulator stressed that continuous monitoring, strict action, and regular surveys are necessary. While the industry is investing billions, without better planning and execution, the gap between telecom investment vs service gaps will continue to affect millions of users across Pakistan.
35 Comments
Pingback: Google AI search mode launched in Pakistan - Media Bites
Im not sure where you’re getting your information, however good topic. I must spend a while finding out more or working out more. Thank you for wonderful info I was in search of this information for my mission.
I conceive this internet site has some really wonderful information for everyone. “The penalty of success is to be bored by the attentions of people who formerly snubbed you.” by Mary Wilson Little.
I like this site because so much useful stuff on here : D.
I have recently started a web site, the info you offer on this website has helped me greatly. Thanks for all of your time & work.
Thank you for sharing with us, I think this website really stands out : D.
Well I definitely enjoyed studying it. This post procured by you is very effective for accurate planning.
I’m also writing to make you understand what a superb experience my cousin’s daughter gained using your blog. She mastered some issues, including what it is like to possess an excellent giving nature to get the mediocre ones effortlessly learn about various specialized issues. You really surpassed my expectations. Thanks for coming up with those insightful, healthy, revealing not to mention easy guidance on that topic to Lizeth.
Hello! I just wanted to ask if you ever have any problems with hackers? My last blog (wordpress) was hacked and I ended up losing months of hard work due to no backup. Do you have any solutions to protect against hackers?
You are my intake, I own few blogs and sometimes run out from to post : (.
I have not checked in here for some time as I thought it was getting boring, but the last several posts are great quality so I guess I will add you back to my everyday bloglist. You deserve it my friend 🙂
I just could not depart your web site prior to suggesting that I really enjoyed the standard information a person provide for your visitors? Is gonna be back often to check up on new posts
I am really loving the theme/design of your weblog. Do you ever run into any web browser compatibility issues? A handful of my blog visitors have complained about my blog not working correctly in Explorer but looks great in Chrome. Do you have any recommendations to help fix this issue?
There is obviously a lot to identify about this. I believe you made certain nice points in features also.
That is the fitting weblog for anyone who wants to seek out out about this topic. You notice so much its nearly exhausting to argue with you (not that I really would need…HaHa). You positively put a new spin on a subject thats been written about for years. Nice stuff, simply great!
Definitely believe that which you stated. Your favorite reason appeared to be on the net the simplest thing to be aware of. I say to you, I certainly get irked while people think about worries that they plainly don’t know about. You managed to hit the nail upon the top and defined out the whole thing without having side effect , people could take a signal. Will probably be back to get more. Thanks
I wish to show thanks to you just for bailing me out of this circumstance. Just after surfing through the the net and obtaining ways which were not powerful, I figured my life was well over. Being alive devoid of the solutions to the problems you’ve sorted out all through your main article content is a critical case, and ones that might have in a negative way damaged my entire career if I hadn’t encountered your web site. Your good mastery and kindness in taking care of almost everything was helpful. I don’t know what I would have done if I hadn’t come across such a point like this. I am able to at this point look ahead to my future. Thanks so much for this professional and effective help. I won’t be reluctant to recommend your web sites to anyone who ought to have support on this problem.
I am continually browsing online for articles that can facilitate me. Thank you!
Helpful info. Fortunate me I discovered your site accidentally, and I am surprised why this accident didn’t took place in advance! I bookmarked it.
I think other web-site proprietors should take this site as an model, very clean and great user genial style and design, as well as the content. You’re an expert in this topic!
Thank you so much for providing individuals with such a marvellous possiblity to read articles and blog posts from this site. It really is so nice and as well , stuffed with a great time for me personally and my office peers to search your site at a minimum 3 times in a week to see the fresh issues you will have. And of course, we’re always fascinated for the fabulous opinions you serve. Certain two facts in this post are in reality the most impressive we have all ever had.
Usually I don’t read post on blogs, however I would like to say that this write-up very compelled me to check out and do it! Your writing taste has been surprised me. Thanks, quite nice post.
Very interesting details you have mentioned, regards for posting.
Oh my goodness! an incredible article dude. Thank you Nonetheless I am experiencing issue with ur rss . Don’t know why Unable to subscribe to it. Is there anyone getting equivalent rss problem? Anybody who is aware of kindly respond. Thnkx
What i don’t realize is in truth how you’re not actually much more well-appreciated than you may be now. You’re so intelligent. You recognize thus significantly when it comes to this matter, made me in my opinion consider it from so many various angles. Its like men and women don’t seem to be fascinated until it is something to do with Woman gaga! Your own stuffs excellent. Always take care of it up!
fantastic post.Ne’er knew this, thanks for letting me know.
Thanks a bunch for sharing this with all of us you actually know what you’re talking about! Bookmarked. Please also visit my website =). We could have a link exchange contract between us!
very good submit, i definitely love this web site, carry on it
I have been examinating out many of your stories and it’s pretty good stuff. I will make sure to bookmark your blog.
I happen to be writing to let you be aware of of the great encounter my wife’s child experienced viewing yuor web blog. She mastered several details, with the inclusion of what it is like to have a marvelous giving style to get other folks without hassle learn about various tricky issues. You really exceeded her expectations. Thanks for delivering such warm and helpful, healthy, revealing and as well as easy guidance on your topic to Emily.
Hey there would you mind letting me know which webhost you’re using? I’ve loaded your blog in 3 different internet browsers and I must say this blog loads a lot quicker then most. Can you recommend a good hosting provider at a honest price? Many thanks, I appreciate it!
I like what you guys are up also. Such smart work and reporting! Carry on the superb works guys I have incorporated you guys to my blogroll. I think it’ll improve the value of my website 🙂
It’s perfect time to make some plans for the longer term and it is time to be happy. I’ve learn this submit and if I could I wish to suggest you some attention-grabbing things or tips. Perhaps you could write next articles relating to this article. I want to learn more issues approximately it!
My developer is trying to convince me to move to .net from PHP. I have always disliked the idea because of the expenses. But he’s tryiong none the less. I’ve been using Movable-type on several websites for about a year and am nervous about switching to another platform. I have heard very good things about blogengine.net. Is there a way I can transfer all my wordpress content into it? Any kind of help would be greatly appreciated!
Well I definitely liked reading it. This article offered by you is very useful for accurate planning.