In a recent incident at Karachi airport, a Pakistani-origin Australian passenger lodged a complaint with Prime Minister Shehbaz Sharif, alleging the closure of the Green Channel for foreign passengers by customs officials. The passenger expressed frustration at having to wait for hours at the customs counter due to the channel’s closure.
In her letter to PM Shehbaz Sharif, the Australian passenger highlighted the inconvenience caused by the closure of the Green Channel. She emphasized the importance of efficient customs procedures for foreign travelers.
However, a customs official, speaking anonymously, stated that the foreign passenger’s luggage was subjected to checks due to suspicion, refuting claims of Green Channel closure.
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Karachi airport sources clarify that there are two channels for custom clearance. The Red Channel for passengers with dutiable or restricted goods and the Green Channel for those without such items.
The passenger asserted that the Green Channel facility should be available at all airports, citing the prime minister’s orders. However, she claims to have received no satisfactory response from customs officials.
Customs Collector Shafiq Latki refuted allegations, citing luggage checks based on suspicion, prompting redirection to the Red Channel.. He also clarified that there were no instructions from the PM regarding the preferential treatment of overseas Pakistanis through the Green Channel.
Airport tensions show need for clear communication and policy adherence, emphasizing importance of established procedures for passengers and customs.