Punjab Chief Minister Maryam Nawaz has issued a strong warning against the use of arrogance and misuse of authority within the Punjab Enforcement and Regulatory Authority (PERA), declaring that the culture of humiliation and intimidation will not be tolerated.
Chairing a high-level meeting at the Civil Secretariat to review PERA’s performance, the chief minister received a detailed briefing on the authority’s operations, digital transformation, legal framework, and future strategy.
Maryam Nawaz directed that all PERA enforcement actions must be monitored through a mandatory digital requisition system. She also instructed officials to further strengthen the “Ask PERA” public complaint portal and asked the Director General of PERA to increase direct engagement with citizens.
“PERA has no room for officials who intimidate the public or misuse their powers,” she said, emphasizing that the authority’s reputation would not be compromised. Referring to the phrase, “Hey, pick up your things and get out,” she said such an arrogant culture had no place in the force.
The chief minister praised PERA’s reported 99% conviction rate in court, calling it evidence of the authority’s effective performance. She also stressed that “a bad reputation is worse than being bad,” underscoring the importance of maintaining public trust.
During the briefing, officials informed the meeting that 351 employees deputed from other departments had been returned to their parent departments for violating disciplinary rules. PERA also announced that its challan system is being fully digitized, with digital evidence and records of enforcement actions being securely maintained.
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This was beautiful Admin. Thank you for your reflections.